Small Mistakes

Sep 28, 2008

There’s been a lot of controversy over whether McCain cussed during the debate last night. I’m not fully sure about it, but that’s not the point.

Here’s what I want to ask. How many of you noticed it when watching the live debate? I, for one, didn’t. I didn’t even notice it at all until reading about it online.

And that’s the thing about the web today. Practically everything is – or can be – documented online. And once it’s online, it’s there forever, and it can be re-read and analyzed over and over.

Any mistake, any small slip, now has the potential to be magnified to a much greater extent. We can no longer hide and hope that nobody sees our mistakes. Chances are, any mistakes we make will be discovered.

What can we do? 2 things. Firstly, be careful about what we say and do – as individuals, as brands, as companies. And secondly, when we slip up (we are all human after all), work on the response. That’s more important than ever now – how you respond when called on your mistake.

Because you can be sure that someone, somewhere, will definitely call you on it.

How do you respond to mistakes?

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How the Web Has Changed My Life

Mar 25, 2008

Chris Brogan recently blogged about how the web lets us do lots of stuff for ourselves.

I couldn’t agree more.

For me personally, the web’s allowed me to express myself. It’s given me a voice. It’s allowed me to learn things I would never have known otherwise.

Most importantly, it’s allowed me to connect with others. It’s given me the opportunity to meet and connect with really awesome people.

How about you? How has the web changed you?