Who are you asking?

Feb 17, 2008

There’s been a lot of controversy lately about the English Premier League and the proposed 39th round of matches. They’re thinking of having an extra round of matches played overseas, to further the global brand, and allow fans worldwide easier access to at least one of the games. It’s an interesting proposal, in my opinion, but it’s not the proposal itself that I want to focus on.

The most interesting thing so far has been who’s been talking about it. The policy makers are the ones making the most noise about it (the leaders of the different associations – FIFA, UEFA, the FA, etc). The managers have said a bit. But I haven’t read much about the players’ thoughts on it. And while the fans have naturally had their say on forums and the like, I haven’t seen anything about fans being approached by officials.

I don’t know about you, but I definitely find it ironic. The ones that are (arguably) the most affected (the players), and the ones to whom the proposal is geared (the fans) haven’t been approached. And the policy makers and the people at the top are arguing so much over it.

For once, I think David Beckham said it really well, that they should “ask the fans, ask the players and go from there”.

Asking your customers (the people most affected by the policy) would seem to me to be the most logical thing to do, in any business decision or proposal. What do you think?